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Privacy Policy

Effective Date: May 4, 2026

1. Introduction

Spillman & Crane (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website at spillmancrane.com (the “Site”) and when you use our text message-based services (the “Messaging Service”).

By using the Site or the Messaging Service, you agree to the terms of this Policy. We reserve the right, in our sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted and supersede any prior Policies. Your continued use of the Site or Messaging Service following the posting of any changes constitutes your full acceptance of those changes.

If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Messaging Service.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, mailing address, email address, telephone number, and any user or screen name that you select, as well as demographic information that you voluntarily give to us when you contact us, request services, or sign up for the Messaging Service.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or request information about our services.
  • Messaging Data: When you sign up for or use the Messaging Service, we receive Personal Information through our third-party service provider, including your mobile phone number, any user or screen name you select, any comments or feedback you send to us, and any other information you choose to include in messages you send through the Messaging Service. We will also collect your messaging history and any information included in those messages.
  • Cookies and Similar Technologies: We may also collect Personal Information using cookies or similar technologies. Cookies are pieces of information stored by your browser on the hard drive or memory of your device, and they enable personalization of your experience.
  • Contests, Surveys, and Customer Service: If you participate in a contest, sweepstakes, research study, or email survey, we will collect basic contact information and any other information you choose to provide. We will also collect your contact information if you contact us with questions or for customer service.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Deliver, analyze, maintain, and support the Site and Messaging Service.
  • Create and manage your account.
  • Email or text you regarding your account, appointments, billing, or services.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  • Increase the efficiency and operation of the Site.
  • Monitor and analyze usage and trends to improve your experience.
  • Enhance Messaging Service features and customize and personalize your experience.

4. Disclosure of Your Information

We will not rent or sell your Personal Information to other companies or individuals unless we have your consent. We may use or disclose Personal Information in any of the following limited circumstances:

  • With Your Consent.
  • To Enforce Our Terms. When we need to enforce our Terms and Conditions.
  • Third-Party Service Providers. We may share your information with trusted businesses or persons that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, marketing assistance, and SMS delivery. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures. If a third party fails to comply with our terms, Spillman & Crane is not accountable in any way for any liability or reimbursement.
  • Affiliated Entities. We may provide Personal Information to a company controlled by, or under common control with, Spillman & Crane for any purpose permitted by this Policy.
  • Business Transfers. We may transfer Personal Information about you if Spillman & Crane, or its assets, are acquired by or merged with another company.
  • By Law or to Protect Rights. We may disclose Personal Information when we believe disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including those outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.

From time to time, we may share aggregate or de-identified information about use of the Site or Messaging Service with third parties, including advertisers, promotional partners, and sponsors.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. Protection of Your Information

Spillman & Crane takes precautions to ensure the security of your Personal Information, including ensuring that our third-party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Messaging Service, your information will travel through third-party infrastructures which are not under our control (such as a third-party SMS delivery platform or your carrier network).

We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

7. Children

The Site and Messaging Service are not intended for children under 13, and we do not knowingly collect information from children under the age of 13.

Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Site or Messaging Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.

8. Retention of Information

We retain your Personal Information for as long as you remain a customer, participate in the Messaging Service, or as needed to comply with applicable legal obligations. We will also retain and use your Personal Information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Spillman & Crane
281 North Bluff Street St.
George, UT 84770

Email: [email protected]

Phone: (435) 767-9646